Terms of service

📜 Terms of Service

Effective Date: [INSERT DATE]

Welcome to ZLENO. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

👤 1. Account Terms

  • You must provide accurate and complete information when creating an account or placing an order
  • You are responsible for maintaining the confidentiality of your account details
  • We reserve the right to suspend or terminate accounts that provide false or misleading information

💸 2. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise
  • We reserve the right to change prices at any time without prior notice
  • Payments must be made through the available methods at checkout (e.g., UPI, cards, COD)
  • Orders will only be processed after successful payment confirmation (except COD orders)

🛍️ 3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate
  • However, we do not guarantee that all information is error-free or complete
  • Actual product color or appearance may slightly vary due to screen settings or lighting

✅ 4. Order Acceptance

  • We reserve the right to accept or reject any order at our discretion
  • Orders may be cancelled due to:
    • Product unavailability
    • Errors in pricing or product information
    • Suspicious or fraudulent activity
  • If your order is cancelled after payment, a full refund will be issued

🚚 5. Shipping & Delivery

  • Orders are processed within [7 BUSINESS DAYS] after confirmation
  • Delivery timelines may vary depending on location and external factors
  • We are not responsible for delays caused by courier partners or unforeseen circumstances

🔁 6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • Please review that policy for detailed information on eligibility, timelines, and process

🚫 7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Transmitting harmful code (viruses, malware, etc.)
  • Misusing or interfering with the website’s functionality

We reserve the right to block access to users who violate these terms.

⚠️ 8. Limitation of Liability

  • ZLENO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services
  • Our liability is limited to the amount paid for the product in question
  • We do not guarantee uninterrupted or error-free access to our website

📞 9. Contact Information

For any questions regarding these Terms, please contact us:

  • Email: neatnfishy@gmail.com
  • Address: Chandigarh

🔄 10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.